Shipping policy

Here is a professional Shipping Policy for your store:

Shipping Policy

Effective Date: February 25, 2026

At [The Urban Planters], we are committed to delivering your planters safely and efficiently. Please review our shipping terms below.

Orders are processed within 1–3 business days after confirmation.
Orders placed on weekends or public holidays will be processed on the next working day.
You will receive a confirmation email once your order is successfully placed.
A tracking link will be shared once your order is shipped.

Estimated delivery time:

Delivery timelines may vary due to location, courier partner delays, weather conditions, or unforeseen circumstances.

We work with trusted third-party courier and logistics providers to ensure safe and timely delivery.

Once dispatched, the responsibility of transit lies with the courier partner. However, we will assist you in resolving any delivery-related concerns.

After your order is shipped, you will receive:

If you do not receive tracking details within 3 business days, please contact us.

If your order:

Please notify us within 48 hours of delivery at [contact@theurbanplanters.com] with supporting photos (if applicable).

Customers are responsible for providing accurate shipping details.

We are not liable for delays or losses caused by incorrect addresses or incomplete contact information.

Currently, we ship within India only.
For international shipping inquiries, please contact us directly.

For shipping-related questions, please contact:

[The Urban Planters]
📧 Email: [contact@theurbanplanters.com]
📍 Address: [Chhatarpur, South Delhi, India]