Terms of service
Below is a professionally structured Terms of Service for your Indian e-commerce store.
Terms of Service
Effective Date: [25th Feb. 2026]
Welcome to [The Urban Planters]. These Terms of Service (“Terms”) govern your use of our website and services. By accessing or purchasing from our website, you agree to be bound by these Terms.
If you do not agree, please do not use our website.
1. General Information
This website is operated by [The Urban Planters], located at [Chhatarpur, South Delhi, India]. Throughout the site, the terms “we,” “us,” and “our” refer to [The Urban Planters].
We reserve the right to update, change, or replace any part of these Terms at any time. Continued use of the website constitutes acceptance of those changes.
2. Eligibility
By using this website, you confirm that:
-
You are at least 18 years old, or
-
You are using the website under the supervision of a parent or legal guardian.
You agree to provide accurate and complete information when making a purchase.
3. Products and Services
We strive to display product descriptions, images, and pricing as accurately as possible. However:
-
Colors may vary depending on your screen settings.
-
Minor variations in size, texture, or finish may occur.
-
We reserve the right to limit quantities or discontinue products at any time.
All products are subject to availability.
4. Pricing and Payments
-
All prices are listed in INR unless stated otherwise.
-
We reserve the right to change pricing at any time without prior notice.
-
Payments are processed through secure third-party payment gateways.
We are not responsible for payment failures caused by banking or gateway issues.
5. Orders and Acceptance
Once you place an order, you will receive an order confirmation email. This does not signify acceptance of your order.
We reserve the right to:
-
Cancel or refuse any order
-
Limit quantities per customer
-
Cancel orders suspected of fraud or unauthorized activity
If your order is canceled after payment, a refund will be processed as per our Refund Policy.
6. Shipping and Delivery
Shipping timelines are estimates and may vary due to:
-
Location
-
Courier delays
-
Public holidays
-
Unforeseen circumstances
We are not liable for delays caused by third-party logistics providers.
Full shipping details are available in our Shipping Policy.
7. Returns and Refunds
Returns and refunds are governed by our Refund & Return Policy. Please review it carefully before making a purchase.
We reserve the right to refuse returns that do not meet our policy conditions.
8. Intellectual Property
All content on this website, including:
-
Logos
-
Images
-
Product descriptions
-
Graphics
-
Text
-
Website design
is the intellectual property of [The Urban Planters] and may not be copied, reproduced, or distributed without written permission.
9. User Conduct
You agree not to:
-
Use the website for unlawful purposes
-
Attempt to hack, disrupt, or damage the website
-
Submit false or misleading information
-
Transmit viruses or malicious code
Violation of these terms may result in termination of access.
10. Limitation of Liability
To the fullest extent permitted by law, [The Urban Planters] shall not be liable for:
-
Indirect or incidental damages
-
Loss of profits or data
-
Website interruptions or technical errors
Our total liability shall not exceed the amount paid for the product purchased.
11. Indemnification
You agree to indemnify and hold harmless [The Urban Planters], its owners, employees, and affiliates from any claims arising from:
-
Your breach of these Terms
-
Your misuse of the website
-
Violation of any law or third-party rights
12. Governing Law
These Terms shall be governed by and interpreted in accordance with the laws of India.
Any disputes shall be subject to the exclusive jurisdiction of the courts located in [South Delhi, India].
13. Termination
We reserve the right to suspend or terminate your access to the website at any time for violation of these Terms.
14. Contact Information
If you have any questions about these Terms of Service, please contact us:
[The Urban Planters]
📧 Email: [contact@theurbanplanters.com]
📍 Address: [Chhatarpur, South Delhi, India]